Refund policy

Last updated: October 15, 2026

At Little Business Works, we want you to feel confident about the resources you purchase. We work to provide practical, clearly described products that help you make more informed business decisions.

Please review this policy before purchasing.

Digital Products

Little Business Works sells digital products, including downloadable workbooks, planners, worksheets, templates, guides, and other educational resources.

Because these products are delivered electronically and can be accessed immediately, digital purchases are generally non-refundable once delivered or accessed, except in the circumstances described below or where required by applicable law.

We encourage you to review product descriptions and included features carefully before purchasing.

When Refunds May Be Available

We understand that technical problems and purchasing mistakes can happen.

You may be eligible for a refund or other appropriate resolution if:

You were accidentally charged more than once for the same purchase.
You did not receive access to your purchased files.
A purchased file is corrupted, defective, or cannot be opened as described.
The product you received is substantially different from its description.

If you experience an issue, please contact us. We will first make reasonable efforts to resolve the problem, provide a working replacement, or restore access.

If we cannot resolve a verified problem, we may issue a full or partial refund, as appropriate.

Change-of-Mind Purchases

Because digital products can be downloaded and retained after purchase, we generally do not offer refunds for change of mind, purchasing the wrong product, or deciding that a product is no longer needed after it has been delivered or accessed.

This does not affect any rights you may have under applicable law.

Requesting Assistance or a Refund

Please contact us at hello@littlebusinessworks.com.

Include your name, the email address used at checkout, your order number if available, and a brief explanation of the issue.

We ask that you contact us within 14 days of your purchase whenever possible so we can investigate promptly. This requested timeframe does not limit your rights under applicable law.

We review requests individually and aim to respond within three business days.

Approved Refunds

Approved refunds will generally be issued to the original payment method.

Processing times vary depending on your payment provider or financial institution.

Physical Products

If Little Business Works offers physical merchandise or printed products in the future, any applicable return and refund conditions will be provided on the relevant product pages or in an updated policy.